Shipping and Delivery Information

We use Royal Mail for our delivery service.

Deliveries generally take 2 to 4 working days and are fully insured.

You will receive an email notification when your order ships. This is includes a parcel number that can be entered at royalmail.com

Delivery is only available to UK addresses on this website. For international orders please visit our Etsy at etsy.com/uk/shop/3DLoaded

Delivery is free.

Missed a delivery?

For peace of mind if you miss the first two delivery attempts you have the following options:

Using the info on the "sorry we missed you card" you can arrange the delivery to a day that suits you or request the parcel is left in a safe place.

Collect the parcel from your local Post Office.

Request to have your parcel delivered to a neighbour.

You have 18 days from the first delivery attempt to arrange redelivery. After that Royal Mail will return to sender.


Detailed delivery information

• Delivery is free, the service used is Royal Mail second class post.

• We can deliver to your work address.

• Orders placed on a weekday are dispatched the next working day.

• The quoted delivery timescales and postage is for delivery to UK mainland addresses. For deliveries to Northern Ireland please allow an extra 3 working days.

• Deliveries to the Isle of Man and Scottish Highlands areas may take an extra 2 working days.

• You can view order updates by entering your order number into the login screen. If you ordered as a guest the parcel can be tracked at royalmail.com using the information in the dispatch email.

• Whilst every effort is made to deliver goods within the estimated timescales, delays are unavoidable on rare occasions due to situations beyond our control.

• Items are sent in plain packaging

• The term "working day" is defined as any weekday between 7.30am and 5.30pm (excluding public holidays). Deliveries may take place anytime up untill 5.30pm on a working day. I

• If you receive a damaged item you must inform us within 48 hours of delivery.